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You can search by pet, by product categories, by brand or by simply writing the name or type of product you want in our search bar next to the PetPeople.pk logo.
You can additionally set your item cost budget by using the price filter on the left side column of the page. Feel free to browse through our items on sale to see the great deals you could get on your pets’ snacks and other healthcare items. You can also use the widgets on the left hand side of the category page to filter by your favourite Brands.
When you find what you are looking for you can click on the item to open its individual page. Here you can read the production information as well as comment or review the product for other PetParents. Simply click on the Add To Cart button if you wish to purchase it. You can increase or decrease the number of items by clicking on the plus and minus icons next to the Add To Cart button.
Click back to return to the pet store and continue browsing. You can also add the item you want directly while browsing as well. Simply hover your mouse over the item you wish to purchase. You will see a Plus Icon at the bottom left of the product picture. By clicking on this you will add the item directly to your cart. You will also see a Heart Icon on the top right of the product picture. If wish to add this item to your wish list for further review later you may click on this heart icon.
Once you have selected all the items you wish to order for your beloved pets click on Your Cart at the top right of your screen. Here you can review your ordered items. You can increase or decrease the number of each item you ordered as well as remove or add more products as you wish. On the left of the screen you can view your Shipping and Handling fee options. Your order will be processed with regards to the option you choose here.
Cash On Delivery: If you are located outside of Karachi and wish to pay via our cash on delivery service across Pakistan, then please select this option. If you chose this option your order will be dispatched within 24 hours via Leopards COD services and will arrive within 2-3 days depending on your location. More remote areas take 5-6 days for deliveries to arrive.
Delivery Within Karachi: If you are located within Karachi click this option. Our base fee is Rs. 200. Depending on the weight of your order however you may be charge a higher amount. If you chose this option your order shall be dispatched and delivered within 48 hours.
TCS Overland Delivery via Bank Payment/EasyPaisa: If you chose this option your order will be dispatched via TCS overland services and will arrive within 4-5 days depending on your location. More remote areas take 6-8 days for delivery. The advantage with overland deliveries is in the cost. Overland delivery rates are far cheaper than cash on delivery rates. TCS is also an extremely reliable courier service that makes its deliveries in a timely fashion. Unfortunately they do not offer cash handling services therefore payments have to be made via direct bank transfer or EasyPaisa. You will receive the details of PetPeople’s account in an email right after you place your order. Your order will only be dispatched once we receive confirmation that the payment has been made.
Express Delivery via Bank Payment/EasyPaisa: This is and even more cost effective option. If you chose this option your order will be shipped at a lower rate via Leopard’s Overland services. Your order will arrive within 2-3 days depending on your location. More remote areas take 5-6 days for delivery. Unfortunately, once again TCS does not offer cash handling services for overland deliveries, therefore payments have to be made via direct bank transfer or EasyPaisa. You will receive the details of PetPeople’s account in an email right after you place your order. Your order will only be dispatched once we receive confirmation that the payment has been made.
At checkout you will be asked to fill in your information details. You will only be asked to do this the first time you order. After that you can maintain your own customer account and password with PetPeople.pk. Once your address and contact information has been filled remember to add any order notes or special instructions at the bottom of the page before clicking on Place Order.
Once you place your order you will receive your order number. You can use this number to later track your order once it has been dispatched. You will also receive an email stating your invoice and order number as well as PetPeople’s bank details if you selected the overland delivery option.
If you have a Voucher code, you can add it at any point on the Cart or the Checkout page. When you apply the coupon the discount amount will automatically be reduced from your cart.
You can Track Your Order at any point by visiting the Tracking Page and entering your order number and email address.